The age-old saying ‘manners cost nothing,’ now seem to be a thing of the past as Ryanair has introduced a surcharge for courtesy.
Mark Pye, Public Relations Executive said. “In today’s fast paced world we don’t really see the need for niceties, it’s just a case of flinging on the passengers without a care in the world - like we do with their baggage. However, for those who still see air travel as something of a luxury we are now offering a premium product where certain levels of politeness will be charged on a ‘per service’ rate. A smile, for instance, will cost an extra £3. A 'please' or a 'thankyou' will cost £2 each and we have included a pre-pay option, where for £25 you can have a variety of niceties, although the phrase ‘have a nice flight’ has now been taken off the schedule as we have been approached by Trading Standards.’
Mr Pye added that while uptake on the service has been slow, he is confident that customers will eventually embrace this novel approach. ‘For those who still just want to get on a flight and complain about anything and everything - usually those who live within 10 miles and don't even pay for parking - you will still get a surly check-in girl who regrets getting pregnant at 15 and cabin crew who would all rather be on the BA flight to Barbados.”