Passenger groups reacted angrily last night as it emerged that financial projections for First Group's west coast mainline takeover will mean replacement bus services operating the entire line until at least 2026.
First Group have assured customers that it will be able to meet demand through its minibus subcontractor Jim's Coaches of Brentford.
Board member Susie Butcher said "Commuting is all about getting from A to B. When people book their train tickets, they aren't worried about minor details like what the rails are made from or if there are any trains.
"Without making these sensible efficiencies, we simply can't keep price rises under 63% per year, as we've hinted we might."
Chairman of the UK Train Passengers' Association, Phil Carson, said "It's bad enough that people have to travel to places like Wolverhampton and Stoke without being forced to travel there by coach.
"Have you ever tried to wee in a coach toilet? It's next to impossible."
We attempted to speak to a Virgin spokesperson but they were in a quiet carriage and said they couldn't talk now.