A row has broken out over a fast food chain’s decision to give staff ‘Do Not Disturb’ uniforms to wear to prevent customers from speaking to them.
The staff will wear the bright red tabards after they have taken the order, whilst they are collecting the food to be put on the customer’s tray.
The fast food chain says interruptions, such as customers asking questions about ketchup and straws, stop staff from doing their jobs properly and could actually lead to customers being given the wrong burger.
But Jane Tinsmith, from campaign group Fast Food Customer Concern, described the initiative as ‘ridiculous’.
She said: ‘If you’re a fast food chain employee and you can’t do more than one thing at a time, you’re a pretty hopeless employee”. Then she laughed and said “who am I kidding? Can they even do one thing at a time?”